Responsible Gaming Curaçao eGamings Commitment to Safety

Licensed operators are now required to implement a range of player protection measures, including tools to limit deposits, losses, and playtime, as well as systems to identify and assist vulnerable players. These steps reflect Curaçao’s commitment to promoting safe, fair, and responsible gaming within its jurisdiction. To apply foer a Curacao gaming licence, operators will need to form a company that is registered in Curacao.

• The integrity of player funds is non-negotiable, particularly following the LOK reforms.
• It’s important to understand the implications of these reforms, the reasons behind them, and whether they can be effectively navigated by industry stakeholders.
• This casino license allows you to operate within a lot of countries, except for  countries such as the USA, Germany, France, Curaçao and the Netherlands.
• In December 2024, the Curaçao parliament approved the LOK (National Ordinance for Games of Chance), establishing a new regulatory framework for its gambling licensing.
• The Curacao licence holders cannot offer their services to residents of Curacao.

With over a decade of experience in digital marketing, she has been with the company since 2011, working across 20+ markets. Denitsa leads a growing team of 30+ talented content writers and editors, driving impactful content strategies while promoting responsible gaming practices. In a move geared towards ensuring honest competition within the gambling industry, the authorities of Curacao implemented more stringent licensing regulations on September 1. Recognizing the need for comprehensive reforms, the Curacao Gambling Regulatory Authority has assumed responsibility for licensing both B2B- B2C-businesses. These changes are intended to address concerns about possible unfair practices.

The CGA must review and approve such shared spaces to ensure they meet necessary operational, security, and accessibility standards. Under the new regulation framework, all licenses will be issued directly by the Curaçao Gaming Authority (CGA)—the island’s newly empowered regulatory body. The CGA now has complete control over licensing, compliance, and enforcement, eliminating the fragmented system of the past. The grounds listed in points above are not exhaustive but represent key circumstances where the CGA must refuse a license.

The recent implementation of the National Ordinance on Games of Chance, also known as the LoK, represents a significant overhaul of their licensing structure. The LoK will replace the current master and sub-license system, thereby streamlining the licensing process and enhancing regulatory oversight. With the establishment of the LoK, Curacao hopes to further enhance its reputation by ensuring a more transparent, fair, and secure gambling environment for operators and players alike. Lloyd Kenrick is a veteran gambling analyst and senior editor at Gaming.net, with over 10 years of experience covering online casinos, gaming regulation, and player safety across global markets. He specializes in evaluating licensed casinos, testing payout speeds, analyzing software providers, and helping readers identify trustworthy gambling platforms.

All of these practices are designed to ensure that Curaçao can meet international standards and establish itself as a reputable licensing destination. Strict responsible gambling regulations will also be imposed on operators to prevent gambling addiction and the involvement of minors in gambling. Companies operating in the gambling industry must obtain a license in order to comply with the requirement and in order to gain credibility. Having a license indicates the legitimacy of the business and makes it easier to open financial accounts.

For other types of complaints, operators have four weeks to respond, with the option of a one-time extension of another four weeks if players are informed ahead of time. At the core of the new rules is a requirement that all licensed gambling platforms offer players a structured, accessible, and no-cost process for submitting complaints. Operators must make official complaint forms available in English and any additional language used on their site. Curaçao’s gambling regulator is putting online casino operators on notice. It is worth noting that the level of enforcement and the resources dedicated to regulatory oversight in Curacao have been areas of ongoing discussion within the industry.

If all your online casino curacao paperwork is in order, you can have your license approved within 1 to 2 months. This speed is crucial for operators looking to hit the ground running and start accepting players as soon as possible. Curaçao provides a competitive tax rate of just 2% for online gaming operators.

At online casinos with Curaçao, players can also choose Bitcoin and other cryptocurrencies. Furthermore, even if rarely available, Trustly is also a payment method Curaçao-licensed casinos support. This allows players from those countries to play at those casinos, sportsbooks, bingo rooms and so on. Moreover, the licence is intended to serve offshore online casinos and sportsbooks. The Curacao licence holders cannot offer their services to residents of Curacao. Online gambling providers and investors must adapt to changes in casino regulations in Curaçao if they are to continue to operate successfully.

They will need to submit paperwork with details about how the ownership of the company, how they intend to operate, their financial framework and more. Furthermore, the company will need to sign the AML and CFT forms and provide proof that it is capable of providing gaming services. The Gaming Control Board reviews applications, a procedure that usually takes around 6 weeks. Once everything is approved, the online casino or sportsbook can go live. As a politically stable nation, Curacao has been a preferred jurisdiction for regulating various sectors, including gambling, finance, and tourism, since 1996. Its accessibility, flexibility, and favorable conditions have attracted operators and players alike, establishing it as a prominent player in the online gambling industry.

The process can take around six months and depends on the complexity of the application and some other factors. The Curaçao Gaming Control Board (GCB) is responsible for overseeing the online gaming sector, as well as LOK compliance. And the Financial Intelligence Unit collects and analyses information that may be related to criminal financial activities. In September 2023, the Compliance Ordinance on Games of Chance came into force on the island, which introduced new regulations and significant Curaçao gambling licenses changes. This is because the local government was concerned about the risk of unfair practices, as previously licenses could be distributed in an almost unlimited manner. All applications for online gaming or supplier license must be submitted via this Portal.

Yes, online casinos under a valid GCB (Curacao Gaming Board) license are definitely safe in 2025. They are continuously improving their regulations and making sure that players are safeguarded and protected in many ways. The costs of operating a Curacao casino vary depending on the size and scale of the operation. Licensing fees typically range from $20,000 to $30,000, with annual renewal fees of $10,000 to $15,000.

Key Components of the Responsible Gaming Policy

This includes, for example, the initial and annual fees, the timely payment of which is one of the conditions for obtaining (renewing) a license. Once the law finally comes into force, the CGA will become Curaçao’s only authorized organization to issue licenses (B2C and B2B) to companies and service providers. All green seals with an “Active” mention are licensed and safe to play at.

With recent regulatory changes, applicants must demonstrate strong operational policies, responsible gamingmeasures, and financial stability to secure approval. At GBO, we simplify the entire licensing journey by guiding you through every step—fromcompany formation to final approval—ensuring a seamless and efficient application process. Curacao eGaming represents a significant, albeit debated, licensing jurisdiction within the online gambling industry. Its history, characterized by early adoption and a streamlined licensing process, has made it a popular choice for numerous operators seeking to establish an online presence. For operators, the advantages of speed, cost-effectiveness, and broad market access are undeniable attractions. However, these benefits must be balanced with a commitment to upholding high standards of player protection and responsible gaming.

Central objectives of the LoK include:

The license makes an operator eligible for technical support in the online gambling industry. One of the most noteworthy ones is being able to engage in a licensed online casino that allows legal gambling. The Curacao gaming license is a versatile and cost-effective option for online gambling operators. It provides a comprehensive framework that covers a wide range of gambling activities under a single license.

Lloyd’s insights are rooted in data, regulatory research, and hands-on platform testing. His content is trusted by players seeking reliable information on legal, secure, and high-quality gaming options—whether locally regulated or internationally licensed. Several successful online casinos operate under a Curacao license, showcasing the jurisdiction’s appeal to gaming entrepreneurs. By leveraging the advantages of a Curacao gaming license, casino operators have been able to establish competitive brands in the global online gambling market. With the curacao online casino right financial planning and strategic decisions, running a Curacao casino can be a rewarding and profitable endeavor.